Join now and start your Freelancing Rider Journey with Al Fatehi Express.
Turn your time on the road into flexible earning opportunities. Complete a simple verification, receive delivery assignments in the rider app, and follow every pickup and drop-off through a clear, recorded workflow across Barishal.
Assigned orders
See all- 01
Provide your information
Share your name, mobile number, preferred Barishal working area, and availability. This gives our team what it needs to begin your onboarding.
- 02
Verify yourself
Submit the required identity and verification documents through rider onboarding. Once reviewed and approved, you can begin receiving delivery assignments.
- 03
Pick up, scan & drop
Follow the assigned route, collect the parcel, and scan its barcode at pickup. Complete the drop-off with a final scan so every handover stays recorded.
- 04
Complete deliveries & earn
Finish each assigned delivery and close the trip with its final scan. Your rider history keeps a clear record of completed work that supports your earnings.
Rider policy, clearly explained.
These working rules protect riders, customers, parcels, and payments. Full operating terms are confirmed during rider onboarding.
Submit accurate identity, driving, vehicle, and verification documents requested during onboarding. You can begin accepting assignments only after your rider profile is reviewed, approved, and active.
Follow traffic law, use the required helmet and protective equipment, keep the vehicle roadworthy, and never operate the app while the motorcycle is moving. Do not continue a delivery when conditions are unsafe.
Match the parcel to the assignment, check the outer packaging, and scan every required pickup and drop-off. Never open, replace, tamper with, or hand over a parcel outside the recorded delivery process.
Be respectful and professional at every handover. Use a customer’s name, phone number, and location only to complete the assigned delivery, and never retain, share, or misuse that information.
Collect only the amount shown for the order and record it immediately in the rider app. Delivery rates, eligible completed jobs, adjustments, and settlement timing follow the terms confirmed during onboarding.
Report delays, accidents, damaged or missing parcels, payment differences, and unsafe situations immediately through the approved support process. False scans, fraud, harassment, theft, tampering, or repeated unsafe conduct may lead to assignment restrictions or account review.
We start in Barishal.
Barishal district is where Al Fatehi Express starts. Coverage grows from here — deliberately, and only into places where we can hold the same standard.
The things people ask us first.
Not covered here? Ask us directly — we would rather answer than have you guess.
Ask a questionWe are starting from Barishal district and building coverage out from there. If you need a route we do not run yet, tell us — expansion follows demand.
Every delivery is tracked live by GPS along the rider’s route, with push and SMS notifications at each change of status, and the parcel barcode-scanned at pickup, at handover and on delivery. Tracking opens on this site alongside the apps.
Yes. The rider collects payment from the recipient at the door and it is reconciled against that order in the merchant’s wallet. Card and mobile payments are handled online through SSL Commerz.
The fee is worked out and shown to you before you confirm the booking, so you are never guessing. For regular merchant volumes, send us your details and we will talk it through.
Merchants place orders in bulk from the merchant dashboard rather than booking them one at a time. Each order gets its own barcode, live status and cash-on-delivery reconciliation into your merchant wallet.
You raise a return, a damaged-parcel claim or a delivery dispute against the order. Support reviews it and resolves it — approve, reject, partial refund or escalate — and you can follow the status the whole way.
Riders and merchants both go through a verification review before they can operate: documents are submitted, checked against our criteria, and approved or rejected with a reason on the record.
Rider onboarding runs through the rider app: register, submit your verification documents, and start taking deliveries once you are approved. The app is in development — send us your details now and we will bring you on as it opens.
Customer, rider and merchant apps are in development for Android and iOS, and will be released on Google Play and the App Store. Send us your details here and we will be in touch as they open.
Let’s get it moving.
Tell us what you need — a one-off pickup, a merchant account, or a rider slot — and we will come back to you.
- 01We come back to you to confirm the details.
- 02You see the price before anything is collected.
- 03A verified rider collects the parcel and scans it in.